Transportation Policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

7-15 business days Free Shipping Over $199,
Under $199 charge $10 per order

UK Germany Denmark
USA Bulgaria Bangladesh
Belgium France Hungary
India Indonesia Italy
Lebanon Malaysia Mexico
Netherlands Norway Portugal
Qatar Romania Singapore
Slovakia Sweden Thailand
UAE Australia Bahrain
Vietnamy    

7-15 business days Free Shipping Over $199,
Under $199 charge $15 per order

Bulgaria Canada Cyprus
Czech Republic Egypt Greece
Jordan Kuwait Monaco
Nepal Northern Ireland Oman
Pakistan Philippines Portugal
San Marino Saudi Arabia Scotland
Sri Lanka Turkey Wales
Yemen    

7-15 business days Free Shipping Over $199,
Under $199 charge $20 per order

Austria Azerbaijan Finland
Georgia Iraq Ireland
Israel Kazakhstan Kenya
Liechtenstein Morocco Nigeria
Poland Romania Spain
Sudan Switzerland Uzbekistan

7-20 business days $25 shipping per order

Benin Botswana Burkina Faso
Ethiopia Gabon Ghana
Mali Mauritius Namibia
Rwanda Sierra Leone Somalia
South Africa Tanzania Togo
Uganda Zambia Zimbabwe

7-20 business days $35 shipping per order

Angola Burundi Côte d’Ivoire
Democratic Republic
of the Congo
Eritrea Guinea
Lesotho Liberia Libya
Madagascar Malawi Mozambique
Swaziland Tunisia  

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over $199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those countries below:

7-15 business days Free Shipping Over $199,
Under $199 charge $10 per order

UK Germany Denmark
USA Bulgaria Bangladesh
Belgium France Hungary
India Indonesia Italy
Lebanon Malaysia Mexico
Netherlands Norway Portugal
Qatar Romania Singapore
Slovakia Sweden Thailand
UAE Australia Bahrain
Vietnamy    

7-15 business days Free Shipping Over $199,
Under $199 charge $15 per order

Bulgaria Canada Cyprus
Czech Republic Egypt Greece
Jordan Kuwait Monaco
Nepal Northern Ireland Oman
Pakistan Philippines Portugal
San Marino Saudi Arabia Scotland
Sri Lanka Turkey Wales
Yemen    

7-15 business days Free Shipping Over $199,
Under $199 charge $20 per order

Austria Azerbaijan Finland
Georgia Iraq Ireland
Israel Kazakhstan Kenya
Liechtenstein Morocco Nigeria
Poland Romania Spain
Sudan Switzerland Uzbekistan

7-20 business days $25 shipping per order

Benin Botswana Burkina Faso
Ethiopia Gabon Ghana
Mali Mauritius Namibia
Rwanda Sierra Leone Somalia
South Africa Tanzania Togo
Uganda Zambia Zimbabwe

7-20 business days $35 shipping per order

Angola Burundi Côte d’Ivoire
Democratic Republic
of the Congo
Eritrea Guinea
Lesotho Liberia Libya
Madagascar Malawi Mozambique
Swaziland Tunisia  

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.

Transportation policy

COVID-19 update: Due to COVID-19, you may experience shipping delays for international orders. Sorry for any inconveniences caused. Thank you very much for your patience and understanding.

To ensure that every Cashmere/wool item is up to our high standard, we need 3 business days to process your order to ship. The delivery time usually needs to be 7 business days. You can use the tracking number we send to you to follow the order status on our website or official shipping carrier website.

We provide free shipping for your purchase over €199, and all duties and taxes are calculated and paid at checkout, and there are no additional charges upon delivery. *Free shipping not available for some particular countries. Please refer to the shipping country charts from below.

We can deliver to those country / region below:

7-15 business days Free Shipping Over €199,
Under €199 charge €15 per order

United States Canada Australia
New Zealand United Kingdom France
Italy Germany Hong Kong
Spain China Japan
Singapore South Korea Portugal
Luxembourg Indonesia Taiwan
Malaysia Vietnam Macao

10-15 business days Free Shipping Over €199,
Under €199 charge €20 per order

Mexico Switzerland Sweden
Netherlands Denmark Belgium
Austria Czechia Poland
Lithuania Slovakia  

10-20 business days Free Shipping Over €199,
Under €199 charge €30 per order

Norway Ireland Greece
Finland Hungary Turkey
Slovenia    

10-25 business days Free Shipping Over €199,
Under €199 charge €40 per order

Israel Saudi Arabia Cyprus
Thailand Philippines Egypt
Oman Bangladesh  

10-25 business days Free Shipping Over €199,
Under €199 charge €45 per order

Chile Brazil Kuwait
Qatar United Arab Emirates Colombia
Romania Pakistan Bulgaria
Iceland Latvia Croatia
Estonia Puerto Rico Palestine
Argentina Uruguay Bahrain
Lebanon Monaco Malta
Iraq Algeria Armenia
Guam Serbia Panama
Azerbaijan Yemen  

Please remember that our shipping time should only be used as a reference, and the delivery time shall prevail. Although we will minimize potential delays, Gentle Herd is not responsible for customs clearance delays or payment approval failures.

If you have any questions or need more information, please feel free to contact our customer service team. We are happy to resolve any questions or concerns for you.